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# Specific scenarios

## Docs

- [Adapter not in Itential Platform](https://docs-test.itntl.com/adapters/troubleshooting/adapter-not-in-iap.md): Steps to take when an adapter is installed but does not appear inItential Platform after a restart.
- [Adapter status is red](https://docs-test.itntl.com/adapters/troubleshooting/adapter-status-is-red.md): Steps to take when an adapter appears inItential Platform but one of its status indicators is red.
- [Adapter is up but no calls are working](https://docs-test.itntl.com/adapters/troubleshooting/no-calls-working.md): Steps to take when an adapter is running but all calls are failing.
- [DEPTH_ZERO_SELF_SIGNED_CERT error](https://docs-test.itntl.com/adapters/troubleshooting/depth-zero-self-signed-cert.md): How to resolve the DEPTH_ZERO_SELF_SIGNED_CERT SSL error when connecting to a server with a self-signed certificate.
- [Not receiving the expected response](https://docs-test.itntl.com/adapters/troubleshooting/wrong-response-data.md): Steps to take when a call succeeds but the adapter returns unexpected or missing data.
- [Not sending the expected request](https://docs-test.itntl.com/adapters/troubleshooting/wrong-request-data.md): Steps to take when the adapter is not sending the correct request data or the data is incorrectly formatted.
- [One or more calls failing](https://docs-test.itntl.com/adapters/troubleshooting/one-or-more-calls-failing.md): Steps to take when an adapter is generally working but specific calls are failing.
- [Tasks not appearing in Platform](https://docs-test.itntl.com/adapters/troubleshooting/tasks-not-in-automation-studio.md): Steps to take when an adapter is loaded inItential Platform but its tasks do not appear in Automation Studio.
- [Troubleshoot linting and testing](https://docs-test.itntl.com/adapters/troubleshoot/specific-scenarios/troubleshoot-linting-and-testing.md): Fix linting errors and test failures in adapters.