> This page is for Itential Platform Cloud.

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# Sign in to Cloud Hub

> Access your Itential Cloud Hub account to manage environments and applications.

Itential Cloud is a secure, web-based interface that gives administrators access to tools for managing cloud instances and controlling access across their organization's Itential Platform environments and Itential Gateway instances.

## Sign in to Itential Cloud

#### Go to the sign-in page

Navigate to [https://hub.itential.io/login](https://hub.itential.io/login).

#### Enter your Organization ID

Enter your **Organization ID** and click **Continue**.

#### Confirm your organization

Click **Sign In** for the displayed Organization ID. To use a different Organization ID, click **Change**.

#### Authenticate

Enter your username and password, then click **Sign In**. If single sign-on (SSO) is enabled, follow your SSO authentication process.

After signing in, you are redirected to Itential Cloud.

> **Info**
>
> If you don't know your Organization ID or receive "insufficient permissions" errors, contact your Itential Cloud administrator.

## Create an account

If you don't have an Itential Cloud account:

#### Start account creation

On the sign-in page, click **Create one** and complete the web form, then click **Get Started**.

#### Complete account setup

You'll receive an email invitation with your Organization ID and a link to verify and complete your account setup. Follow the instructions in the email.

## Manage your account

The **My Account** page lets you manage your Itential Cloud account settings.

#### Open My Account

Click the user icon in the upper-right corner of Cloud Hub, then select your username from the menu.

![](/_fern-img/0c455e16861ca91e50bdb3876d8e7edff4dd9dd9d5ff7a7924303a8b0e4502cc.webp)

The **My Account** page has two cards:

![](/_fern-img/2cccb058b945494198e3864eaa9f58621d8494b9859cf2b365eba615696e9df8.webp)

| Card        | Description                                                |
| ----------- | ---------------------------------------------------------- |
| **Profile** | Manage account information such as name and password.      |
| **Tokens**  | Manage tokens used to authenticate to Itential Cloud APIs. |

### Update your name and email

If you sign in through the **Local** identity provider, you can change your account name from the **Profile** section.

### Reset your password

In the **Profile** section, click **Reset Password** under **Additional Actions**. An email with a password reset link is sent to your account email address.

### Manage access tokens

To copy an access token, click the **Copy to Clipboard** icon in the Cloud UI or Cloud API section of the **Tokens** card.

To refresh an access token, click the **Refresh** icon in the Cloud UI or Cloud API section of the **Tokens** card.

## Get support

#### Open the support menu

Click the menu button in the upper-right corner of Cloud Hub.

#### Select a resource

Select a link from the menu. The resource opens in a new browser tab. The **Get Support** option directs you to the [Itential Service Desk](https://itential.atlassian.net/servicedesk/customer/portals) customer support portal.

## Next steps

#### [Explore Cloud Hub environments](/itential-cloud/cloud-hub/environments)

Learn about managing multiple environments

#### [Navigate Job Viewer](/itential-cloud/cloud-hub/job-viewer/overview)

View and analyze job execution history

#### [Explore Insights](/itential-cloud/cloud-hub/insights/overview)

Analyze automation metrics and trends

#### [Administration](/itential-cloud/cloud-hub/administration/overview)

Manage users, roles, and settings